1. Order Processing Time
All valid orders will be processed, inspected and packaged within 1-2 business days after payment confirmation. Orders placed on weekends or official holidays will be processed on the next working day.
2. Order Cut-Off Time
Our daily order cut-off time is 17:00 (GMT-08:00 Pacific Standard Time). Any orders submitted and confirmed payment after 17:00 will be regarded as next-day orders and processed on the following business day.
3. Shipping Transit Time
After order processing and dispatching, standard shipping takes 3-5 business days for delivery within the United States. Transit time is an estimated timeframe and may be slightly affected by weather, logistics delays or peak shipping seasons.
4. Shipping Fee
We offer free standard shipping for all orders delivered within the United States, with no additional shipping or handling fees.
5. Shipping Coverage Area
Currently, our shipping service is available for the United States only.
6. Delivery Partner & Delivery Instructions
We cooperate with UPS as our official logistics partner for standard order delivery. For large-sized formal dresses and bulky items, we adopt professional truck delivery service. The truck courier will contact customers in advance to confirm the delivery time. Please ensure someone is available at the receiving address to sign for the package and avoid delivery failure or return.
7. Order Cancellation Rules
Customers can cancel their orders and get a full refund if the order has not been processed and shipped successfully. Once the order has been dispatched and shipped out, cancellation is no longer supported. If you need to return or exchange items after delivery, please strictly follow our official return and refund policy procedures to apply for after-sales service.
8. Tracking Your Order
Once your order is shipped, we will send a unique tracking number and logistics link to your registered email. You can check the real-time delivery status and transportation progress of your order online at any time. If you cannot receive the tracking information or encounter tracking exceptions, please contact our customer support for assistance.
9. Contact Information
Store Name: Blush Boutique San Jose
Address: 1412 E Santa Clara St, San Jose, CA 95116
Phone: (408)320-2937
Email: info@blushboutiquesanjose.com
Business Hours (GMT-08:00 Pacific Standard Time)
Monday – Friday: 10:00–19:00 Saturday – Sunday: 10:00–17:00
Response Time: We reply to all customer emails and messages within 24 hours.